Communicating for Results: A Guide for Business and the Professions
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Communicating for Results: A Guide for Business and the Professions Details
About the Author Cheryl Hamilton, an author well known for her writing style and award-winning teaching, is professor emeritus at Tarrant County College-NE Campus in the Communication Arts Department where she served as department chair and communication professor and continues to teach each fall semester to stay close to students and try out new textbook material. Her numerous awards -- including the Chancellor's Award for Exemplary Teaching -- show her love of teaching. Although she specialized in business communication and public speaking, Dr. Hamilton taught more than 10 different communication courses. Throughout her career, she served as mentor to many beginning teachers; presented more than 40 papers at national conferences; conducted numerous seminars for large and small corporations; served on multiple educational committees; and authored two additional texts -- THE ESSENTIALS OF PUBLIC SPEAKING and COMMUNICATING FOR SUCCESS. An Illinois native, Dr. Hamilton received her bachelor's degree from Eastern Illinois University, her master's degree from Purdue University, and her doctoral degree from the University of North Texas. Read more
Reviews
There is a lot of useful information in this book on how to effectively communicate, but honestly, some of the information seemed like common sense for me. I feel cheated in having to take a course on communication for my accounting major, but the class itself wasn't hard.Topics covered that i remember are:1) guides to powerpoint2) how to do well in an interview3) different types of communication channels (face to face, email, letter, memo, etc...)4) cultural differences: western vs eastern, individualistic vs collectivist...5) conflict management - how to deal with conflicts in the workplace (harassment, bullying...)6) and others...